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Shipping Policy:
We ship worldwide!
All orders within the states are shipped via USPS standard mail. You may also select Priority or Express delivery from within the checkout for an additional fee.
Orders will be shipped within 3 business days of the purchase date and will take approximately 5-7 business days to arrive via standard delivery.
International orders are shipped via USPS first class mail to keep shipping costs down. Delivery may take up to 30 days, depending on the package destination. Please contact us for additional shipping options if you need your delivery sooner.
International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to making your purchase.
Insurance may be purchased for your shipment at an extra fee. Please inquire if interested.
closiTherapi | vinTage is not responsible for lost or stolen packages or packages delayed by the postal service.
Please ask ALL questions prior to submitting your order with us.
*Please Note: Coats, shoes, handbags, and housewares might have an additional shipping fee due to weight.
Shipping: United States
If you would prefer a shipping upgrade or need your item faster, please select an additional options at checkout or contact us for more details.
Shipping Calculator: Canada and International
$0.01 – $24.99 = $15.25
$25.00 – $49.99 = $19.25
$50.00 – $99.99 = $24.25
$100.00 – Up = $29.95
Our Mission:::
At closiTherapi we take business seriously. We want you to enjoy shopping with us, just as much as we enjoy shopping for you! We are committed to providing you with detailed information, a knowledgeable sales staff and excellent customer service… If you have any suggestions on how to improve your experience, feel free to contact us.
Buying Vintage:::
We carefully examine each of our products for flaws and imperfections. However, many of the items we sell are VINTAGE and one-of-a-kind. We strive to be accurate in our product description and photos so that you know EXACTLY what you are purchasing. A few of our items may have flaws that can be easily repaired such as a pulled thread, small hole, or minimal stain. These items will often be sold “AS IS” and make note of it in the description.
Sizing and Measurements:::
Actual size is noted in the product description as stated on the item TAG…
However, we do provide measurements as well. Items are measured while laid flat…
PLEASE NOTE: We carefully measure each item to insure accuracy… However, all measurements are approximate.
Measurement Guidelines:::
{If you require further measurements, please feel free to email us and we will gladly send them to you!}
Clothing:::
Shoes:::
Condition Chart:::
repaired.
Sold as-is.
Return Policy:::
closiTherapi strives to answer any questions you may have regarding the sizing, fit, fabric, etc… of a garment. If you need assistance, feel free to contact us prior to making your purchase. We take detailed photos of each piece and measure every item carefully, as well as state the tag size and current size to ensure a proper fit and a happy customer!
However, we want your shopping experience to be a positive one, therefore if you are not satisfied with an item you may exchange it to us for a merchandise store credit.
In the event that an exchange is necessary… Please follow these guidelines:
{1} Before sending the package back you must email us. Please include a short description of the item you are exchanging in the email and the reason for exchange. We will then provide you the shipping address to return it to.
{2} Exchanges must be postmarked within five days of the date the package was received. {We use the tracking information to determine the delivery date}
{3} Items must be returned in the EXACT same condition in which they were sent. Items that are returned worn, damaged or incomplete will not be exchanged. No exceptions…
{4} We recommend shipping the item with a tracking number as closiTherapi can not be responsible for items that do not arrive safely back to us.
{5} Shipping costs are non-refundable.
{6} You will be given a personal EXCHANGE CODE for merchandise credit, less any shipping charges. This code may be used on an future purchase for up to 1 year of issue date.